Windows

Since upgrading my brand new Lenovo Yoga 3 to Windows 10…

  • webcam doesn’t work
  • iTunes won’t even load
  • keyboard randomly doubles up on characters about 1 of 100 times you press a key… but about 1 out of 5 times you press the letter C
  • and there’s no help for any of this online

Story of my life.

April Fool

Is it just me or are the April Fools’ Day pranks of today getting entirely tiresome? I think it’s because the internet makes it too easy to pull them off. How about painting the Golden Gate Bridge blue or releasing a herd of cows inside City Hall? Now that’s a prank, people.

Case in point. (I can’t tell if Eater even got the joke…)

International Shipping

So UPS, let me get this straight.

Someone ships an express worldwide package — 58 pounds — to Ghana, Africa, using my UPS account number, but from an origin that’s about 2,000 miles away from where I live. The bill for the shipping is over $1,000. I almost never ship anything, let alone anything to Africa.

You don’t see anything just a little bit odd about that scenario?

PG&E, This Is Ridiculous

Dear Valued Customer,

Your energy statement(s) for Pacific Gas and Electric Company (PG&E) is attached and ready to be paid.

You may pay your bill within the secure PDF* by following the easy steps below:

  1. Open attached PDF.
  2. Enter password.
  3. Complete the form by entering your information into the General Account, Payment Profile and Bank Account Information fields.
  4. Select Pay Now button.
  5. Confirm payment details in window, and then select Yes to continue if correct.

Accept any Adobe security settings, if applicable.

*Adobe Reader version 7.0.8 and above is required to open the attached PDF. The Secure PDF Payment feature is not supported on mobile devices such as iPhone, iPad or Android. Please use a desktop or laptop computer to use the Secure PDF Payment feature, or log in to your account on MyEnergy to pay your bill(s).

Click below to view the most recent bill inserts including any legal and mandated notices. www.pge.com/billinserts

If you have any questions, please contact the appropriate corresponding number below for additional information:

Residential customers: 1-877-660-6789
Business customers: 1-800-468-4743
Agricultural customers: 1-877-311-3276

Thank you, we appreciate your business.

Sincerely,
Customer Care
Pacific Gas and Electric Company
77 Beale St., San Francisco, CA 94105

PG&E is committed to protecting our customers’ privacy.
To learn more, please visit http://www.pge.com/about/company/privacy/customer/

You are receiving this email because of your notifications preferences associated with billing and payments. To stop receiving these emails, you may log into MyEnergy and manage your preferences.

Please do not reply to this message as the response will not be delivered to the originator.

The Business Equivalent of “The Dog Did It”

Me (to Fedex): Your Delivery Manager service isn’t working. It says my house is a business address. Obviously it’s a residential address.

Fedex: The post office has you classified as a business address. You need to get them to change it.

Me (to post office): Can you change my house from a business address to a residential address?

Post office: Your house has been listed as a residential address for a year.

Me (to Fedex): The post office says my house is a residential address. Can you make the change on your end so I can use your Delivery Manager service?

Fedex: The post office has you classified as a business address. You need to get them to change it.

Me (to Fedex): The post office says my house is a residential address.

Fedex: The post office has you classified as a business address. You need to get them to change it.

Me (to Fedex): The post office says my house is a residential address.

Fedex: The post office has you classified as a business address. You need to get them to change it.

End.

When It Absolutely, Positively, Ah… Skip It

Today I Learned: If you take your FedEx door tags into a FedEx Office center and ask where your packages are, they simply can’t tell you. “Door tag number <> tracking number!”

PRO TIP: You can look up the tracking numbers on the spot using your phone by typing in the door tag numbers, then you can tell them to FedEx, and then they can help you. FedEx can’t manage this trick internally.

Good luck.

The Perils of Car-Based Advertising

It’s not unusual to almost get run off the road while driving in San Francisco. What is unusual is to almost get run off the road by a car with an advertising wrap on it. Even more unusual was what I spotted on the side of the heavily-tinted car, its driver clearly yelling at me to get out of his way: A vehicle wrap for babysitting service urbansitter.

Now that’s a little interesting. I’m sure no one from urbansitter was behind the wheel, nor was the driver likely one of the service’s babysitters… and yet, I’m still a little put off. Would I trust my children to a company that employs reckless drivers to carry its advertising message? As a parent of two, I’m suddenly not sure how I feel about the company’s brand based on this one, isolated incident.

Just a cautionary tale should your business find itself considering vehicle wraps to carry its marketing message. In the case of urbansitter, which has to get across how extremely safe its service is, maybe it’s better to stick with promotional pencils.

Then again… I definitely saw your ad!

Update 6/4/2013 – Urbansitter and the company that provides its car ad services, AdverCar, have both followed up with me and taken great pains to address this situation. I’m really impressed by their response.